Episode 38

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Published on:

24th Mar 2025

How to get creative with communication, with Gem Fletcher

Gem Fletcher is the Head of Communications for the NHS, and plays a crucial role in shaping how vital messages are delivered to healthcare professionals and the public often during high-pressure and emotionally charged situations. Her expertise not only highlights her ability to navigate complex communication challenges but also emphasises the importance of clarity and compassion in times of crisis. In addition to this, Gem is also a business advisor, coach, and fellow podcast host of 'Business Unzipped', where she shares insights and strategies for success in the ever-evolving business landscape.

Key discussion points:

  • The value of creativity in communication and the learning opportunities gained from collaborating across different sectors.
  • The significance of feedback and empathy in effective communication, highlighting their roles in fostering understanding and collaboration.
  • The importance of work experience in education, the need for strong partnerships between schools and businesses, and the benefits of finding connection through effective communication.

Thank you for listening!

Stay wild x

Copyright 2026 Lucy Colgan

@Businessunzipped_podcast on Instagram

Gem on YouTube

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About the Podcast

The Wilderness of Creativity
A platform for creatives to share their stories of survival.
If you are looking for fast hacks or viral growth tips, this is not the place! However, if you’re looking for depth, vulnerability and a sense of belonging while feeling lost or 'in between', then you have finally found your tribe! The Wilderness of Creativity is the platform for creatives, thinkers and dreamers to share their stories of survival. Through meaningful conversations with inspiring guests and gentle solo reflections, we will brave the wilderness of creativity together as a means to gain creative clarity, confidence and connection. Welcome to your next adventure!
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About your host

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Lucy Colgan

Lucy's career spanning two decades has seen her excel as a versatile freelance artist, project manager, and director within the dynamic world of the creative industry. Armed with a PGCE in Drama and Performing Arts and a Professional Diploma in Dance from Trinity Laban, she effortlessly imparts her boundless energy and expertise to budding talents. Lucy crafts bespoke training sessions for educators and non-specialists working across various educational sectors and community platforms. Currently holding the position of Head of Dance and Drama at a leading independent school in Derbyshire, Lucy continues to inspire and empower the next generation of artistic trailblazers.